Freqently Asked Questions
Please email us if you cannont find an answer to your question.
WHY DOES IT TAKE 4 WEEKS FOR MY ORDER TO SHIP?
Once your order is complete your pottery will then be wheel thrown/handbuilt, placed in a hot box where it will dry out just a bit overnight to allow me to attach handles, etc. It will then be moved to a drying area where it will need to sit 3-4 days to slow dry. Drying to fast can cause warping or cracking. After that it is moved to a drying room for about a week to allow complete drying before bisque firing, which takes about 48 hours to complete. Firing while the clay is to damp will cause it to explode in the kiln and the process has to start all over. Once bisque fired, it's ready to glaze and be fired again. The glaze firing also takes about 48 hours. All this is done by one person, me. I try my hardest to get your piece finished and shipped as fast as possible.
IS THE POTTERY DISHWASHER/OVEN SAFE?
Yes! All our pottery is safe for the dishwasher as well as the microwave, and is oven safe up to 350 degrees.
HOW DO I CARE FOR MY POTTERY?
Please take a few extra steps to preserve the beauty of your handmade pottery. Even though it's been fired at 2000 degrees, it's a gradual firing that takes hours to complete. If your pottery is subject to extreme heat or cold without proper acclimation it may cause damage. Here are a few things to remember in order to keep your one of a kind piece looking beautiful.
- MUGS ~ Please make sure your mug is room temperature before pouring in boiling hot beverages. Using a cold mug may cause damage or cracking.
- BAKEWARE ~ Place bakewae in a cold oven to allow it to gradually heat up with your oven, adjust baking time as needed. Putting bakeware into a hot oven may cause damage or cracking.
- DISHWASHER ~ When putting your pottery in the dishwasher make sure other ceramics are not touching it to prevent movement between the pieces while the dishwasher is operating to prevent chips.
- HANDWASHING ~ Allow your pottery to cool to room temperature before submersing in cool water.
WHERE DOES THE CLAY COME FROM?
Our stoneware clay comes from two companies ~ Laguna Clay Company, and Trinity Ceramics. The clay itself, however, is mined in several areas, mostly Ohio and Georgia.